Privacy Policy
Your Privacy
Your privacy is of the utmost importance, and discretion is assured. HELP! Psychology aims to comply with the National Privacy Principles, requirements of the professional registration board, and is guided by the APS Code of Ethics in management of the information you provide.
Your Information
As part of providing a psychological service to you, your psychologist will need to collect and record personal information from you that is relevant to your current situation. This information will be a necessary part of the psychological assessment and treatment that is conducted. You do not have to give all your personal information, but if you don’t, this may mean the psychological service may not be able to be provided to you.
Purpose of collecting and holding information
The information is gathered as part of the assessment, diagnosis and treatment of the client’s condition. The information is retained in order to document what happens during sessions, and enables HELP! Psychology to provide a relevant and informed psychological service.
Access to Client Information
At any stage you as a client are entitled to access to the information about you kept on file, unless the relevant legislation provides otherwise. Your psychologist may discuss with you appropriate forms of access.
Confidentiality
All personal information gathered by your psychologist during the provision of the psychological service will remain confidential and secure except where:
- It is subpoenaed by a court; or
- Failure to disclose the information would place you or another person at serious and imminent risk; or
- Your prior approval has been obtained to
- provide a written report to another professional or agency. e.g. a GP or a lawyer; or
- discuss the material with another person, e.g. a parent or employer; or
- Disclosure is otherwise required or authorised by law.
Your personal information is not disclosed to overseas recipients, unless you consent or such disclosure is otherwise required by law. Your personal information will not be used, sold, rented or disclosed for any other purpose.
Please ensure you ask your psychologist about any concerns you have regarding confidentiality
